Privacy Policy
Welcome to our Privacy Policy page. Protecting your personal information is of utmost importance to us. This policy outlines the types of data we collect, how we use it, and the rights you have regarding your information when using our website.
What Data We Collect
We collect various types of information to provide and improve our services. The data we collect may include:
- Personal Identification Information: such as your name, email address, phone number, and mailing address when you voluntarily provide these to us (e.g., via contact forms or newsletter sign-ups).
- Technical Data: including IP addresses, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Usage Data: information about how you use our website, pages visited, time spent on pages, and other diagnostic data.
How We Use Data
Your data is used for the following purposes:
- To respond to your inquiries and provide customer support.
- To send updates, newsletters, or marketing communications if you have opted in.
- To analyze website usage and improve the functionality and user experience of our site.
- To ensure security and prevent fraudulent or unauthorized activity.
- To comply with legal obligations and enforce our Terms and Conditions.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand user preferences and improve site functionality. Types of cookies we use include:
- Essential Cookies: necessary for the basic operation of the website.
- Performance Cookies: to collect anonymous information about how visitors use the site.
- Functionality Cookies: to remember your preferences and personalise your experience.
You may choose to disable cookies through your browser settings; however, this may affect the functionality and user experience of the website.
Third-Party Links
Our website may contain links to third-party websites, including social media platforms such as X (formerly Twitter). We do not control these external sites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Data Security
We take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure servers and data encryption where applicable.
- Regular security audits and vulnerability assessments.
- Restricting access to personal data to authorized personnel only.
Despite these efforts, please be aware that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
User Rights
You have rights regarding your personal data, including but not limited to:
- Access: You may request a copy of the personal data we hold about you.
- Correction: You can ask us to correct any inaccurate or incomplete information.
- Erasure: You may request that we delete your personal data, subject to certain legal requirements.
- Restriction: You have the right to restrict the processing of your data in certain circumstances.
- Objection: You can object to processing based on legitimate interests or direct marketing.
- Data Portability: You may request your data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the details provided below.
Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Phone: +44 28 9031 7807
- Address: 11 Lagan Street, Belfast, BT7 1GN
We will respond to your inquiries as promptly as possible and in accordance with applicable laws.
